Frequently Asked Questions

General Questions




1

What is learn1thing.com?

It is an online platform which delivers real –time learning in a virtual environment.

2

How can I apply for an account on learn1thing.com?

You can register for an account on learn1thing.com

3

Which company owns the learn1thing.com?

ODE Consulting Pte Ltd owns the platform.

4

Is learn1thing.com serving only customers based in Singapore?

No. Anyone anywhere in the world can purchase and access the products and services on the platforms via Internet.

5

Whom should I contact if I am interested to sell my products or services on learn1thing.com?

You may email to enquiry@odeconsulting.com.

Questions on the Technical Aspect




What are the technical requirements to access products and services on learn1thing.com?

1
You can find the details at the following URL: https://www.learn1thing.com/store/index.php?route=information/information&information_id=13

How can I get help on technical issues and queries?

2
You can email to lea@learn1thing.com any time or call +65 6323 8936 during support hours.

What are the support hours for technical issues and queries?

3
You can email your query anytime to learn1thing enquiry and administration at lea@learn1thing.com, or call +65 6323 8936 during support hours (9:00am -6:00pm)

Questions regarding the Products




1

What are profiling tools?

Self and 360 Profilers are essentially feedback tools which allow you to know yourself better. By using these tools you would be able to identify your gaps in any skills area and gain insights on what you can focus on to be more successful.

2

What is virtual coaching?

Our coaching sessions help clarify the coachee's focus and support him/her in clarifying their intentions and how to move forward with the insights that have been gained. We work with the coachee to drive application and commitment to their intentions to make direct application to the specific you seek help in.

3

What are virtual classes?

Welcome to the 21st century classroom. Interact and collaborate with certified instructors and fellow learners live from around the world. Our Virtual classrooms allow you to learn in a collaborative environment in small groups, build communities of learning all supported by resources accessible on the platform.

4

What are simulations?

Simulations are virtual reality designed to support a learning experience. Curated with real-life business and management scenarios, you will be able to practice the specific skills in the the experiential environment. Come and play our Simulet, a bite-sized version of our Simulations.

5

Would I be able to get support if I need help on the contents regarding a learning package purchased?

Yes for all virtual classes and coaching sessions, you may contact the respective trainers, consultants or coaches directly on their emails as will be sent to you on registration. Alternatively, you can also send in your query to learn1thing enquiry and administration at lea@learn1thing.com

Questions regarding Purchases




How would I be notified after making a purchase?

1
You will receive an email from lea@learn1thing.com listing the items and their prices

How do I access those products which I have purchased?

2
You will receive emails from lea@learn1thing.com providing the necessary instructions.

What are the modes of payment supported?

3
Currently you can pay by paypal or credit cards via paypal.