Conflict is inevitable. Its effect depends on how we respond to it. If we fear conflict and handle it poorly, small problems will fester and grow into larger ones. In the best-case scenario, conflict can be a catalyst for improvement and change. If you understand the role conflict plays in your work and personal relationships, you’ll find that you can make conflict work for you instead of against you.
The 360° Conflict Instrument is designed to allow you to reflect on how you deal with conflict on a day-to-day basis at work. Enabling you to get inputs from identified observers, be it your direct reports, peers or your boss, it helps highlight your observable strengths and blind spots when preventing and resolving conflicts. You can identify up to maximum of 9 observers to get a holistic understanding on your conflict management skills.
What would you receive?
On completion of the profiler, you will receive a report in the form of a Johari Window which helps you assess your visible strengths and areas of improvement when dealing and resolving conflicts. The Johari Window is a simple 2 x 2 matrix that compares your perception about how you deal with conflicts against how others see you, thus enhancing your self-awareness and understanding your gaps.
You may also find our Profiler Coaching useful to appreciate how you leverage this new insights from the profiler and be able to develop action plans that enables you to convert the conflict into an opportunity and make it work for you. Our experienced and certified coaches would be able to help you navigate through your challenges in handling conflicts that you face.
How would you access the profilers?
Upon successful checkout, you will receive two emails.
The first email is an email invoice, which confirms your purchase. The second email will consist of instructions and link for you to access the profiling tool. Before doing the profiling questionnaire, you will need to nominate at least 1 and up to 3 people for each group of observers - Managers, Peers and Direct Reports. Your observers will then receive an email with a unique access link for them to complete the questionnaire. You have a total of 30 days for both you and your observers to complete the profilers before the link expires.
What if you do not receive any emails?
Do note that due to the various email settings, you might find our emails in your junk or spam inbox. Hence, do check in these inboxes, should you not find the emails. For further assistance, please contact firstname.lastname@example.org.